In working for our clients, we’ve developed a rather handy tool to track issues and time on various aspects of our clients files. The system also handles billing for us by extracting the time each member spent on the project and applying their rate to that time.
We have refined it over a periode of time and decided that it was worth giving it another polish and making it presentable to the public.
We are currently preparing to release and application with the following features:
-
Issue Management. Create new issues for each piece of work you do, detailing what you’re working on as you go along. Follow up with comments, share documents and discuss the issue.
-
Time Management. Clock your time as you go, easily switch between different issues and clients, never miss another minute of billable time.
-
Billing integration. Move your time sheet into a bill, modify what you need to and send the client your invoice securely. A summary invoice will be prepared and the client can view a detailed breakdown of time simply by logging in..
-
Secure Delivery. Securely deliver and track when your client receives your invoice. Email is not a secure way to send an invoice, our system delivers a link with a login challenge so only your client sees your invoice and you know when they opened it.
-
Mobile Integration. Use your mobile phone to switch between clients, starting and stoping your timer remotely.
-
Client side integration. Open your issue list up to your clients so THEY can view and add issues and comment too, involve your clients in the process, they will love the transparency and it will help you to deliver a better customer experience.
-
RSS Streaming. Want your clients or other team members to stay on top of developments? Let them subscribe to your issue manager using RSS, they’ll never miss another comment.
-
Tag Based Search. Using TAGS helps you sort and track issues better and more naturally.
We are excited about this new offering as we feel that it meets our WEB2.0 standard of being a functional site that addresses an actual need, we will let you know as soon as it is ready for public consumption.