Emial is a hastle… it builds up and it’s hard to find all the related files when you’re talking to a client.
Our CMS module has a very nice email system that allows you to search for groups in the database (say everyone in the Dallas area) and send a message to them at a specific time.
There reply though, went into outlook, not the system.
Furthermore, if they wanted an email to remain on record, it required them to use the web based emailer that we provided in the system… not the end of the world, but non the less, not their first choice.
So… with that in mind may I present our latest module for the XLcms system.
XL-POP: Email Documenting and Archiving.
Integrated with your companies email, the XLcms system files all correspondence between your clients and employees so there is no more searching through various outlook or other email clients trying to find the history of a client’s communications. All of the emails are automatically entered at the mail server level regardless of what email software your company or employees use.
We do this by having your send through the sites SMTP server (rather than your current ISP’s mail) all in and outbound mail to specified addresses have the email automatically copied to the database and filled under the appropriate clients file.
If a file doesnt’ exist, the database creates a new profile and flags it for completion (fill out more details) on the dashboard of your site.
No need to change email habbits, outlook, thunderbird, opera… whatever… just “set it and forget it” as good old RONCO used to say